English
90%French
70%Spanish
10%Active Directory & M365 Admin
90%Endpoint Management (Intune, GPO)
90%Virtualization & Containers (HyperV, Proxmox, Docker)
90%Enterprise Networking (Aruba, VLANs, DNS)
70%Server Infrastructure (Linux & Windows)
90%Infrastructure Ops (WHMCS, Backups, Firewalls)
90%knowledge
- Microsoft 365 Admin Center & Entra ID
- Microsoft Intune (MDM / MAM)
- Active Directory & Group Policy (GPO)
- User Lifecycle & Access Permissions
- Aruba Switches, VLANs & Routing
- Hardware Firewalls & Security Rules
- Enterprise DNS, DHCP & Cloudflare
- Automated Backups & Disaster Recovery
- Proxmox VE & Docker Containerization
- Linux Systems
- WHMCS & IT Automation Workflows
- Web Servers (Nginx, Apache) & Mail Infrastructure
Employment History
Network Technician (Internship) - Collège Supérieur de Montréal (C.S.M)
Network Infrastructure Deployment: Assisted in deploying and configuring network infrastructure for the new 5th-floor expansion, setting up Aruba switches, routers, firewalls, and custom VLANs to ensure secure and segmented connectivity.
Endpoint & Mobile Device Management: Configured and managed network endpoints, deployed applications, and enforced security compliance policies using Microsoft Intune.
Identity & Access Management: Utilized the Microsoft 365 Admin Center to manage user lifecycles, permissions, and group policies, with a primary focus on student account administration.
Software & Classroom Support: Troubleshot and resolved operational issues related to Impero Education Pro to maintain seamless classroom management environments.
Physical Security: Supported facility security initiatives by assisting with the installation and configuration of surveillance cameras.
IT internship Soroubat
Assisted with GPS tracking system deployment and maintenance
Participated in Linux systems and network operations
Helped ensure system reliability for fleet management
Hotel Palais Royal
Designed and deployed an internal IT system to support hotel operations
Implemented a secure email (mail server) solution for staff communication
Configured an automated backup system to ensure data protection and recovery
Set up Linux-based services with basic security hardening
Ensured system reliability, availability, and data integrity
Provided documentation and handover for ongoing use
Systems & Web – ProdoPedia
Designed and implemented the entire technical infrastructure for the ProdoPedia platform
Deployed and customized Perfex CRM to manage clients, services, and workflows
Implemented a billing and client management system (WHMCS)
Deployed and managed Linux-based hosting servers using WHM and cPanel
Configured professional email services, DNS, and SSL certificates
Implemented automated backup solutions and basic security hardening
Ensured system reliability, performance, and maintainability
Founder - MultiverseHosting
Designed and deployed a full-service hosting platform offering web hosting, VPS hosting, and game server hosting
Implemented WHM/cPanel with CloudLinux for secure, isolated web hosting environments
Implemented TCAdmin for game server hosting and automation
Deployed and managed Linux-based VPS infrastructure on AWS
Configured DNS, mail services, and hosting environments
Implemented billing, licensing, and service management systems
Gained hands-on experience with cloud infrastructure costs, licensing models, and capacity planning
Project was shut down due to high infrastructure and licensing costs, providing valuable lessons in cost optimization and scalability
Studies & Certificates
Emica
I already had experience, but the DEP helped me align my skills with Canadian standards and gain local credentials.
High School Diploma (Tunisian Baccalaureate – Computer Science)
Focus on computer science fundamentals and mathematics
